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TERMS & CONDITIONS |
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GENERAL CONDITIONS • On formalising enrolment onto a course and accommodation students accept the General and Payment Conditions and Payment method, as well as the norms, rules and guarantees of Olé Languages • The company may change courses, timetables and prices at its discretion without prior notification. The client is entitled to a full refund of tuition fees if the company is not able to offer the requested course • Olé Languages accepts no responsibility whatsoever for students actions. • The company assumes no responsibility for accidents, theft or injuries during the client’s stay with the company other than that required by Spanish law. • The client is fully responsible for adequate travel documents and travel insurance. Course • The minimum age for attending Olé Languages is 18 years. • The school will give no refunds if a student starts the course later than the specified enrolment dates; if he/she misses any part of the course due to personal reasons, including illness; or if the student leaves the class before the end of the course. • If requested a class of 2 can be formed for the same price but with fewer hours per week. Intensive, semi-intensive and extensive classes are not possible. Holidays • There are no classes on public holidays and course days that fall on public holidays will not be rescheduled, except: - In the event that there are two holidays within one week, in which case one day of classes will be made up at a later date - In the case of one to one (individual) classes, which will always be rescheduled. Accommodation • All accommodation is per person and week • All accommodation is arranged from the Saturday evening before the course begins until the Saturday morning after the course ends. Extra nights can be arrange for 25 euros/night • Prices for alternative types of accommodation (hostels, hotels…) are available on request. • Water and electricity costs are included in the fees. Cancellations • In the case that the student needs an invitation letter in order to obtain the VISA to enter Spain and wants to cancel the course after the school has sent him/her the invitation letter, the school will refund the advance payment except 30 € if the student is not able to obtain the VISA. (The school will require the student to send the letter of rejection from the Spanish Consulate ) • Where a cancellation is received 4 weeks or more before the course is due to start, the clients will receive a 50% refund of the advance tuition payment made. • For cancellations received with less than 4 weeks notice, the advance payment is non-refundable. • All students who wish to cancel their programme (course and/or accomodations) prior to their arrival should notify Olé Languages in writing by fax, +34 931851519, email , or letter (Olé Languages, Av Mistral 14-16 Local 6, 08015 Barcelona). Cancellations not received by one of the three previously mentioned means will not be accepted. • Once the elected Spanish course has begun, the student will not be entitled to any type of refund. • Olé Languages cannot be held responsible for cancellations due to health or personal issues. Acceptance, changes • An advance payment of 150 € is required at the time of the booking that is deducted from the total price. In the case that the student needs an invitation letter in order to obtain the VISA to enter Spain, advance payment is 50% of the total amount (course and accommodation fee). The remainder of the course price and accommodation must be paid the first day of class. • A fee of 30 euros will be charged for changes made to the booking one to two weeks before the expected arrival date. • After arrival it is not possible to change the course or accommodation booking Insurance • We advise all EU citizens to bring the E111 document with them. This document, together with the medical receipt, will allow you to reclaim the cost of any medical treatment undergone when you return to your country of origin. • Students are not covered for any illnesses, accidents or loss of personal property (either at in the accommodation or in the school). Ole Languages recommends that students obtain their own insurance policy and medical insurance policies. Visa for Spain • Citizens of EU countries do not need a Visa to enter Spain. • Students coming from non-EU countries should obtain information regarding the requirements for obtaining a visa at their nearest Spanish Embassy or Consulate.
PAYMENT CONDITIONS • The remainder of the course price and accommodation must be paid the first day of the course. • Students who choose accommodation in an apartment will be asked to pay a deposit of 100 euros on arrival. Any loss or damage that is attributed to the student will be deducted from de deposit before the balance is returned. • Please put your name and Olé Languages on all documents relating to transfers. • You will be held responsible for bank charges. In the event that the bank charges us a commission, we will include this cost in your total fee. • Payment options: - By bank transfer - By credit card. - By cash (if you are in Barcelona). |
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